FREQUENTLY ASKED QUESTIONS
Our cabinets are made from high-quality SPCC cold-rolled steel and comply with international standards such as ISO and CE certifications. We have strict quality control processes to ensure each batch meets the highest standards.
We use professional packaging materials and methods to ensure the cabinets are safe and undamaged during transit. Each cabinet is reinforced with protective packaging to withstand long-distance shipping.
Typically, our delivery time is 4-6 weeks, depending on order quantity and customization requirements. We will provide a detailed delivery schedule upon order confirmation.
We offer comprehensive after-sales support, including installation guidance and technical assistance. You can contact our customer service team via phone or email, and we will promptly address your concerns.
Import duties and fees depend on the destination country's policies. We recommend working with local customs brokers to obtain accurate information and assistance.
A: At this stage, BOLEIN mainly focus on standard 19 inch racks & enclosures, you can choose product capacity from 4U to 47U, other bigger capacity need to confirm with us.
A: BOLEIN's network cabinet, server rack, and open rack are all standard 19-inch cabinet,the direct way is to test our samples.
A: Generally, we do not provide free sample, unless we do some promotion, please following our Facebook page for our latest activity or discount.
A: First, plan to the equipment and Quantities you want to put in your racks. The width of the cabinet is standard 19 inches (48.26cm), if you plan to put the server into racks, please choose the more deep one, the height will determine how many servers or other network equipment you could put.
A: They are using in different places; it depends on where you use it. If you plan to put the servers or other bigger network equipment, you’d better choose the venter door; it is more convenient for radiating; If you plan to put network IT equipment, such as routers, you could choose the glass door racks, which could protect your equipment from dusty and easy to check your equipment’s running.
A: Customer always asks, does your 42U racks could put 42pieces 1U servers? Our answer is: No.
There’s limited space for one rack, except servers, you must also consider leaving enough space if you plan to put the power supply equipment, switches, monitors, cablings or any other networking equipment, also should leave spaces that convenient for you to move this equipment while repairing it. So our suggestion is before you choose the cabinet, make sure what kind of equipment you plan to put in your racks first.
A: Yes, we put assemble manual in every box of our cabinet, or you could visit our YouTube Channel to watching the assemble video.
A: Yes, we have an easy return policy; please visit our return policy page for details.